Payments
Payments
Shopping with us works the way you would expect, right up until payment. At that point a real person takes over, which is deliberate.
How it works
1. Shop as normal Add your pieces to the basket and go to checkout. Enter your delivery details.
2. Choose WhatsApp at payment Select WhatsApp as your payment method and click Place Order.
3. Your order sends itself WhatsApp opens with your order already written out. Press send.
4. We confirm and take payment One of our team picks it up, confirms your size and stock, gives you the total including delivery, and sends our account details for transfer.
5. We dispatch Once your transfer reflects, your order is on its way, and we message you when it leaves us.
Why payment happens on WhatsApp
Online card payments in Nigeria fail more often than they should. A declined card on a piece you have already decided on is a poor way to meet a brand, and it usually ends the sale.
Handling payment in a conversation means we can confirm your size before you have paid for anything, tell you honestly if a piece is running low, and fix a problem by talking rather than through a form. It takes a few minutes longer and it goes wrong far less often.
Paying in store
At the Irédire Residence in Maitama you can pay by card or bank transfer at the counter.
Irédire Residence 33 Lake Chad Crescent, Maitama, Abuja Monday to Friday, 9:30am to 6:00pm Saturday, 10:00am to 6:00pm
Ordering from outside Nigeria
The process is the same. Check out, choose WhatsApp, send your order, and we will confirm the total including delivery to your country and the best way to pay from where you are.
Currency
Prices are shown in Naira. If you are paying from outside Nigeria, your bank sets the exchange rate and may add a transfer fee of its own.
How long is my order held?
We hold your pieces for [24 hours] after your order comes through. Our collections are small and sizes move quickly, so if we have not heard from you by then we release them back to the shop.
If WhatsApp does not open
Some browsers block the automatic redirect. If nothing happens after you place your order, message us directly at +234 915 458 8037 with your order number and we will find it.
Anything else
Message us at +234 915 458 8037. A person will answer.
